Booking and Refunds

Booking Policy
All bookings are to be made online via this website [outtabounds.co.uk].

The booking is not secured until full payment has been completed. Timeslots will still be available to other customers until final payment has been confirmed.

It is the customers responsibility to check booking details are correct (times, no. of players, amounts, as we are under no obligation to rectify mistakes after a payment is has been confirmed.

Refunds
Please note that Outtabounds has a standard no-refund policy for all online bookings. This policy is in place to ensure fairness and consistency for all customers.

In the event you need to cancel or reschedule your appointment, we appreciate your understanding that we cannot offer refunds.

However, we do offer flexibility in terms of rescheduling, and you can easily do this by clicking the link provided in your booking confirmation email. Please note that to qualify for rescheduling, we must receive at least 48 hours' notice prior to your scheduled session.

We appreciate your cooperation in adhering to this policy. If you have any further questions or concerns, please don't hesitate to reach out to us.